Professional customer service training can pay off. But business owners need to know how to choose the right trainer for their team, says retail strategist Jeff Mowatt.
Posts Tagged ‘Jeff Mowatt’
Connect with your more mature customers by offering hassle-free service and unique products of lasting value, says customer service strategist Jeff Mowatt.
Easy to forget, but well-heeled customers want the same things as everybody else. Retail strategist Jeff Mowatt has five strategies for dealing with the higher net worth set.