According to strategist Jeff Mowatt, stressed customers will open their hearts — and wallets — when a retailer’s quiet confidence signals an understanding of their needs.
Retail strategist Jeff Mowatt has a problem with how young people are being prepped for the workplace. Actually, he has three of them. And he has a solution that can pay off for everyone — helping new employees strengthen service and communication skills.
Outshine discounters by offering unique products and services that meet your customers’ needs, says retail service strategist Jeff Mowatt.