Specialty toy retailers Evelyn and Tim Gould, who co-own Jester’s Fun Factory in Fergus, Ontario, were recently recognized for their hard work and top-notch service to customers with a prestigious 2011 Small Business Award.
The award, which also salutes the staff’s “excellence in product knowledge”, was presented on April 26 to the Goulds by the local business community of Centre Wellington township, part of south-western Ontario’s Wellington County. Fergus, with a population of just over 19,000, is the largest town in Centre Wellington, a popular tourist region.
In accepting the award, Evelyn credited much of the store’s success to its employees, and acknowledged toy industry colleagues for their support. “We’re grateful to the many suppliers that have helped us over the years with events, co-op advertising support, great products and service,” said Evelyn.
Now in the specialty toy business for 15 years, the Goulds opened their first toy shop , Fun-Raisers, in the tiny, nearby town of Drayton in 1997. Six years later, they relocated the operation to Fergus, where they renamed the store, Jester’s Fun Factory — a title that better described the fun environment and wide range of products.